Privacy Policy for Arqonz.com
Welcome to Arqonz.com ("Arqonz", "Company", "we", "our", or "us"). This Privacy Policy explains how Arqonz Global Pvt Ltd collects, uses, stores, shares, processes, and protects personal and business information of users accessing or using the Arqonz.com portal and related services.
✓ Compliance Assurance: This Privacy Policy is designed in alignment with applicable Indian laws including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Digital Personal Data Protection Act, 2023 (DPDP Act), and internationally recognized privacy principles including GDPR-oriented privacy standards and general global data protection practices.
By accessing, browsing, registering, subscribing, posting requirements, submitting enquiries, using services, or engaging in transactions through Arqonz.com, users acknowledge that they have read, understood, and agreed to this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
Information We Collect
Arqonz.com may collect the following categories of information:
Personal Information
- •Full name
- •Mobile number
- •Email address
- •Company name
- •Designation
- •Address and location
- •GST details or business registration details
- •Identity verification details where required
Business Information
- •Product enquiries, Bill of Quantities (BOQ)
- •Vendor details, Procurement requirements
- •Quotations and proposals
- •Purchase and sales information
- •Subscription details
- •Transaction-related communications
Technical Information
- •IP address
- •Browser type
- •Device information
- •Operating system
- •Login data
- •Cookies and analytics data
- •Usage behaviour and portal interaction details
Communication Data
- •Emails
- •Chat messages
- •Call records where legally permitted
- •Customer support interactions
- •Feedback and survey responses
Purpose of Collection and Use of Information
Arqonz.com collects and processes information for legitimate business purposes including but not limited to:
User Consent and Authorization
By registering, subscribing, accessing, or using Arqonz.com, all registered users and subscribed users expressly acknowledge, accept, and authorize Arqonz.com to collect, process, store, use, share, disclose, and transfer their information for lead generation, business enquiries, procurement activities, vendor connections, customer acquisition, business matchmaking, marketing communication, and any other legitimate business transactions or related commercial purposes.
Registered users and subscribed users of Arqonz.com expressly accept and allow Arqonz.com to use their details for leads, business enquiries, networking opportunities, procurement requirements, promotional activities, and any other lawful business transactions.
Users further acknowledge and agree that their information may be shared with prospective buyers, sellers, contractors, consultants, manufacturers, channel partners, service providers, logistics providers, financial institutions, and other business stakeholders for the purpose of enabling commercial opportunities and business transactions.
Users may withdraw consent for specific communications subject to applicable legal and contractual obligations. However, withdrawal of consent may impact access to certain services or functionalities of the portal.
Legal Basis for Processing
- ▹User consent
- ▹Performance of contractual obligations
- ▹Legitimate business interests
- ▹Compliance with legal obligations
- ▹Prevention of fraud and misuse
- ▹Business relationship management
Where required under applicable law, explicit consent will be obtained before processing sensitive personal information.
Sharing and Disclosure
- ▹Buyers and sellers
- ▹Vendors and suppliers
- ▹Contractors and consultants
- ▹Service providers and technology partners
- ▹Logistics and payment partners
- ▹Financial institutions
- ▹Government authorities and regulators
- ▹Legal advisors and auditors
- ▹Marketing and communication partners
- ▹Group companies and affiliates
Arqonz.com does not sell personal information unlawfully to third parties.
International Data Transfers
As Arqonz.com may operate globally or engage with international users, vendors, and service providers, user information may be processed, stored, or transferred across jurisdictions.
Where international transfers occur, Arqonz.com will implement reasonable safeguards and contractual protections consistent with applicable laws and internationally accepted privacy standards.
Users accessing the portal from outside India acknowledge and consent to such cross-border transfers where necessary for business operations and service delivery.
Cookies and Tracking Technologies
Arqonz.com may use cookies, pixels, analytics tools, and similar technologies to:
Users may modify browser settings to refuse cookies; however, certain functionalities of the portal may be affected.
Data Retention
- •To provide services
- •To fulfil contractual and business obligations
- •To comply with legal and regulatory requirements
- •To resolve disputes
- •To enforce agreements
- •For legitimate business and operational purposes
Upon expiry of retention requirements, data may be deleted, anonymized, or securely archived.
Data Security
Security measures may include:
- ✓Secure servers and hosting
- ✓Access control mechanisms
- ✓Encryption technologies
- ✓Authentication protocols
- ✓Firewall and monitoring systems
- ✓Periodic security reviews
While reasonable efforts are taken to protect information, no digital transmission or storage system can be guaranteed as completely secure.
User Rights
Requests may be submitted through the official contact details provided below.
Grievance Redressal
In accordance with applicable Indian laws, users may contact the designated grievance officer for privacy-related concerns, complaints, or requests.
The Company will make reasonable efforts to respond within timelines prescribed under applicable laws.
Contact Information
For questions, concerns, requests, or notices relating to this Privacy Policy, users may contact:
Declaration
By using Arqonz.com, users confirm that they have read, understood, and agreed to this Privacy Policy, including the collection, processing, sharing, and use of their information for legitimate business purposes, lead generation activities, commercial transactions, and operational requirements of the platform.